Partners Pharmacy provides comprehensive and progressive long-term care pharmacy solutions that meet specific client needs and enable client communities to achieve and surpass cost containment efforts, technology requirements and customer service goals. Services include on-site automated medication management technology, eMAR/EMR integration support, infusion therapy, as well as professional support services provided by Partners’ dedicated Customer Care Representatives and Clinical Consultant Pharmacists.
More than a supplier of medications, Partners Pharmacy understands the extra measure of service, expertise and value required by skilled nursing and long-term care providers today. Partners Pharmacy supports communities that practice patient-centered care as a means to improve their patients’ lifestyles and overall satisfaction by providing innovative solutions designed to enhance the quality of care, reduce medication costs, increase operating efficiency and free staff members to spend more quality time with residents and families.
Beyond a reputation for superior customer service, Partners is diligent in providing safe, accurate, flexible and efficient environments of medication care to assure each resident’s optimal health and well-being. It’s called the Partners Advantage.
Professional Services Representative and Pharmacy Experts to Support Community Goals
Facility-specific Customer Care Representatives, the Partners Pharmacy support team and expert Clinical Consultant Pharmacists (vary by state regulations) are always available to assist in customizing pharmacy solutions to the unique needs of each client community served. Partners provides expertise across the full continuum of pharmacy services, including customized formulary development, cost-reduction strategies, medication regimen reviews, assistance with survey preparation and more.
Quality Infusion Therapy Services Expand Clinical Capabilities
Infusion Therapy services are provided to Partners Pharmacy’s client communities through Partners I.V., a JCAHO-accredited affiliate. Working closely with nursing management staff, Partners I.V. assists in the management of infusion therapy programs specific to each community served. Through the ability to meet the needs of higher-acuity infusion therapy patients, clients can increase census potential and also distinguish and differentiate their communities in the competitive marketplace.
Staff Training and Education to Optimize Performance and Efficiency
Partners Pharmacy strives to keep community care teams informed about industry issues by providing a variety of regional administrative symposia, internal staff development programming, facility-specific in-service education and monthly online education – all designed to improve results for residents and enhance each client community’s financial position.
Complimentary Access to Convenient, Time-Saving Technology
All Partners Pharmacy client communities are served by PartnersConnect, a secure and easy-to-use web-based communications and data portal that enables facilities to easily refill medications, check the status of orders, view bills, check price quotes and more to improve medication efficiency and compliance.
Partners’ web portal is available at no charge to registered clients 24 hours a day, 7 days a week. All functionality within this proprietary client portal has multiple security settings to accommodate desired staff access.
Partners’ Medication Management program ensures accurate availability, administration, tracking and documentation of all medications - designed to increase cost control, operational efficiency and compliance.
Partners’ long-term care pharmacy services are also supported by programs addressing cost containment strategies, technologies to increase accuracy and efficiency, ACO preparedness and support, Medicare Part D and other third-part billing expertise, quality assurance and education.
Partners combines the benefits of being a localized provider – enabling service to be immediate and personal – with the resources you would expect from the third-largest long-term care pharmacy provider in the United States. In addition to the wide range of long-term care pharmacy services and advanced technologies that are available to all clients, the Partners Pharmacy program includes:
- Multiple pharmacy locations
- Services available 24/7/365
- Compounding pharmacy
- Numerous packaging options
- Multiple daily deliveries
- Partners Medical Advisory Board
- Focus on customer service excellence