Exceptional Personal Service
Partners’ reputation for superior customer service is well earned and sets the company apart from other pharmacy providers. Our dedicated Account Management teams take great pride in supporting the care teams of client organizations and responding to all client needs with compliant, cost-effective solutions.
Effective Medication Management for Residents
Consistent with the Partners Pledge, accuracy, timeliness, quality and availability of the appropriate medications for every patient is ensured. From STAT deliveries to emergency kit medications to infusion services, Partners provides the comprehensive pharmacy services that assisted living and skilled nursing facilities need to provide excellent care.
Reduced Costs without Compromising Quality
Partners Pharmacy is committed to maintaining quality outcomes while reducing clients’ costs through increased on-site medication availability, clinical pharmacist review, formulary controls and fixed per patient day pricing, as well as medication packaging and dosage options. Cost-containment strategies are a central component of the service, and Partners achieves savings on pharmaceutical costs for senior care communities in a number of ways.
Seamlessly Integrated Medication Solutions
Partners’ electronic pharmacy solutions employ EMR, eMAR and CPOE technology to efficiently manage all key aspects of senior living pharmacy operations, from determining medication availability to expense management and mitigation. PartnerConnect is Partners’ proprietary web portal developed exclusively to help clients accomplish more in less time. PartnerConnect provides secure online access to price quotes, billing and additional reports, facilitating greater efficiency and compliance.
Expert Consultant Pharmacist Services
Partners Consultant Pharmacists are experienced in assisted living and skilled nursing care pharmacy operations and possess in-depth knowledge of state-specific survey protocols. The consultants provide individualized resident reviews and customized reports, which promotes easy assessment of statistics and regulatory compliance for facility surveys.
Clinical Education and Training
To keep care teams as current and informed as possible about issues affecting assisted living and skilled nursing communities, Partners provides a variety of regional administrative symposiums, IV training, monthly online education, internal staff development and facility-specific in-service education – all designed to improve outcomes for residents and facilities’ financial performances.
Timely and Informative Reporting
Partners provides the clinical and business documentation and analysis that senior care communities need to successfully manage operations. Services include customized monthly and quarterly reports that include statistical data comparisons, graphs and individualized comments.
Medicare Part D Coverage
Long-term care and assisted living residents who are dually eligible for Medicare and Medicaid benefits are facing new challenges such as formulary management. Partners Pharmacy is a leader in assisting facilities with streamlined processes for Medicare Part D utilization.